Intelligo Academy Pty Ltd - ACN 664 303 753 – (“Intelligo Academy”) is bound by the Australian Privacy Principles (“APPs”) under the Privacy Act 1988 (Cth) (“Privacy Act”) in the way that it handles personal information.

This policy explains how Intelligo Academy collects, uses, discloses or otherwise handles personal information relating to individuals, whether they are customers or not.

Please read this Privacy Policy carefully. Please contact us if you have any questions.

By providing us with personal information, you indicate that you have had sufficient opportunity to access this Privacy Policy and have read and consented to it.

If you do not wish to provide personal information to us, you do not have to do so. However, it will affect our ability to provide services and products and give you access to our online systems to the extent that we may not be able to do so.

Policy

Terminology

In this policy, the expressions “we”, “us”, and “our” are a reference to Intelligo Academy. The expressions “you” and “your” refer to individuals whose personal information we hold.

The expression “personal information” is used in this policy to refer to information or an opinion about an individual whose identity is apparent or can reasonably be ascertained from the information or opinion.

The expression “sensitive information” is used in this policy to refer to personal information that relates to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices and criminal records, health information, and biometric information.

Collection of Personal Information

We only collect personal information to the extent that this is necessary for us to carry out our core business or incidental to carry out our core business.

The types of personal information that we may collect and hold in these circumstances include, without limitation:

• Full name
• Contact details (e-mail address, telephone, residential address, etc.)
• Academic transcripts and qualifications
• Payment details (bank accounts, credit cards, etc.)
• Demographic information (postcode, etc.)
• Images, videos and audio recordings 
• Other personal information you (if any) supply and/or make available to us.

We may collect personal information from you in various ways, including, without limitation, on forms, questionnaires and surveys, by our website (including cookie collection), over the telephone, via video and audio surveillance, or person-to-person.

How We Use Personal Information

We will not use or disclose personal information that we collect for any purpose other than the primary purpose of collection unless:

• Such use is related to the primary purpose, and you would reasonably expect us to use or disclose the information for that other purpose
• In the case of direct marketing not related to our activities - we have obtained your prior consent (unless it is not reasonably practicable to seek your consent and we otherwise comply with the requirements of the Privacy Act) or
• The use or disclosure is otherwise permitted under the Privacy Act.

As a general rule, we do not engage in direct marketing activities. To the extent that we engage in direct marketing in the future, however, you may request us not to provide you with any further direct marketing communications by contacting us via the details below.

By using our website, you will be deemed to consent to us using your personal information collected on our website for the following purposes:

• Notifying you about any changes to the information that currently exists on the website;
• Notifying you in the future about new information relevant to our services and
• Monitoring your use of our website.

In providing you with services, we may need to disclose your personal information to certain third parties, including, without limitation, contractors assisting in the provision of the services as part of our core business activities.

How we treat sensitive information

Sensitive information is given a higher level of protection under the APPs. The type of sensitive information that we may collect includes:

• Particulars of racial or ethnic origin
• Health information and
• Other sensitive information you (if any) supply and/or make available to us.

Sensitive information will be used and disclosed for purposes relating to the primary purpose for which the sensitive information was collected, including:

• To provide services and products to you
• To assess your suitability to receive services and products and
• To facilitate receiving urgent medical attention, if required.

Sensitive information may also be disclosed if required or authorised by law.

Access to Information

The APPs provide you with the right to access the personal information we hold concerning you. If you would like details of the personal information that we may hold about you, if you would like to correct any of the information that we hold, or if you would like to withdraw some or all of the information we hold, please contact us as follows:

E-Mail:

privacy@intelligoacademy.com.au

Write to us:

Intelligo Academy Privacy Officer
34b Olive Street
Kingsgrove NSW 2208
Australia

Security of Information

We are committed to ensuring that the information you provide is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure. 

We delete or otherwise destroy unused personal information from our systems when it is longer required on a regular basis.

Information transmitted over the Internet cannot be guaranteed to be secure. We cannot guarantee the security of any information you transmit or receive from us. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner inconsistent with this Privacy Policy.

Exceptions

The APPs and this policy do not apply to our acts and practices directly related to a current or former employment relationship between us and an employee and any employee record we held relating to the employee.

Revisions

From time to time, we may change our policy on how we handle personal information or the sort of personal information that we hold. Any changes to our policy will be published on our website. You should visit these pages from time to time to determine the current policy.

Last update: 16/10/2023